What does it take to become an A Place at Home Caregiver?

As many home care companies as there are around Omaha, what makes A Place at Home stand out from the rest? Maybe it’s that we’re locally owned; maybe it’s the CARE model (Compassionate, Accountable, Respectful, Ethical); maybe it’s our fabulous clients. Another reason APH stands out is that we’re a licensed company, and it’s not easy to become an APH Caregiver!

To become a part of our caregiving team, applicants first complete a phone interview. These include questions about why they wanted to become a Caregiver and what CARE means to them. During the face-to-face interview, the questions become more in-depth where we learn more about the applicant. It’s critical that we make sure they’re a good fit for us, and that we’re a good fit for them.

During the three-hour orientation, Caregivers learn all about APH from the company’s history, to our values, our processes, and more. They also complete a drug test, build a profile with the schedulers, and meet one-on-one with our RN, Denise. Building a Caregiver profile helps us accurately match Caregivers with clients, and meeting one-on-one with Denise in the skills lab ensures that they’re ready to provide the best care. Also, if at any time our Caregivers want to brush up on a skill, they’re welcome to come into the office and work in the skills lab and get their questions answered.

Lastly, we do background checks on all of our employees. Each Caregiver has passed a criminal background check as well as an Adult and Child Protective Services check for both Nebraska and Iowa. We also check public registries and their license(s) to make sure there have been no disciplinary actions.

Once our Caregivers complete everything, they’re ready to serve our wonderful clients. This process we go through sets us apart from other home care companies. A Place at Home takes pride in what we do, and part of that ensures we to provide the best, most qualified Caregivers out there.

– Leigh Chaves, A Place at Home Recruitment and Retention Specialist