A successful business doesn’t rely solely on a single marketing method. Instead, they incorporate online and offline avenues to bring in new clients. Learn how to get more home care leads with these effective home care marketing ideas as part of your offline and online marketing strategy.
1. Digital Marketing
This marketing idea incorporates several methods, including Facebook ads, Google ads, and Google My Business. Digital marketing focuses on meeting your target audience where they spend time: online, on their phone, and using social media.
Google ads is a pay-per-click advertising system, which means you only pay when someone clicks on the ad. You target a keyword, so when consumers search that word, your agency appears at the top of the search result page.
Other methods with Google include creating a Google My Business Profile. This free profile allows your business to appear on Google searches and Google Maps. Marketing experts recommend that you provide as much information as possible with your profile to yield the best results. For example, include as many contact methods as possible, such as phone number, website, and physical address. Be sure you regularly update your profile with the correct hours, new photos, and posts.
2. Improve Site Ranking with SEO
Search engine optimization (SEO) is how you increase your website ranking online. The quality and quantity of online content that targets what people are searching for, causes your ranking to rise in search engine results which increases your brand exposure. You can achieve this through the language you use on your website and key topics you target in blogs. The best part is this creates organic search results which means you don’t pay for them. It is important to provide quality content that answers questions your target audience is searching for, while also utilizing the keywords sufficiently.
3. Referrals: Client & Professional
Client referrals are key. According to Home Care Pulse’s 2021 Home Care Benchmarking Study, 73% of revenue in one year came from client referrals. In addition, you can encourage current clients to refer you to their friends and family by offering a referral discount.
You can build a network of professional referrals by connecting with other healthcare professionals in the community, such as physicians, hospitals, senior care homes, and physical therapists. The relationship should be neutral, where you refer your clients to them, and they refer their clients to your home care agency.
4. Take Part in Community Events
Put yourself in front of potential clients by participating in community events such as 5k walks and runs, fairs, or sponsoring sports teams. At these events, you can also offer prizes to people who fill out an information form that you use to contact them later. Print brochures and other branded items can also be used to build awareness of the home care services you provide.
5. Hold Community Education Sessions
Sharing your knowledge on senior in-home care with your neighbors is also a method of marketing yourself as an expert in the industry and increases consumer confidence in your agency. You can do this in person or online. Holding these kinds of sessions will put your name in front of potential customers. You can also partner with a physician and hold a Q&A session on topics such as senior safety, disease prevention, or signs of diseases like Alzheimer’s. When people RSVP to the events, they will share contact information so you can reach out to them after the event.
6. Encourage Reviews
Encourage and incentivize your customers to leave reviews on various sites such as Google, Yelp, and Facebook. CareAcademy found that for every one-star increase a business earns on Yelp, it sees a 5%-9% increase in revenue. Meanwhile, a five-star review increases customers’ likelihood of purchasing the product or service by 270%.
7. Pitch Yourself to Local Media
Another free home care marketing strategy includes pitching yourself to local news outlets. Have an impactful caregiver story to share? Pitch it to the media as a feature. Hosting an educational event? Share it with the media for free promotion!
8. Utilize Lead Generating Sites
Included in your marketing strategy should be listing your agency on lead-generating websites like AgingCare.com, Caring.Com, and CareinHomes.Com. These are some of the top sites consumers trust to find a quality home care agency.
Stay Relevant with A Place At Home
Most importantly, support your home care marketing ideas by providing top-notch, compassionate care and services that make you stand apart from your competitors. By joining A Place At Home franchise, we can help you do just that.
With one of the most comprehensive franchise training programs in the industry, we detail how to market your franchise successfully. Plus, our national brand recognition will automatically give you a leg up when entering the market.
Submit a franchise form to begin the process.