A Place At Home Awards First Franchise in Ohio

A Place At Home West Chester

A Place At Home (APAH), the leading provider of in-home senior care services, has signed a new franchise location in West Chester, Ohio. The senior care agency will serve seniors in the West Chester community and Hamilton, Middletown, Mason, and surrounding communities.   

Located at 8050 Beckett Center Dr., West Chester, Ohio 45069, the franchise is ready to help APAH continue its mission of helping older adults age in place.

Bringing a unique perspective

The new franchise’s owner brings a unique perspective to senior care services. Originally from Ghana, Africa, the owner says his culture emphasizes caring for your elders. The belief is that a blessing from your elders is a blessing that sustains for all time. His goal is to give back to the community and serve others while creating a legacy of caring for his children to have and continue.

Having worked as a home health aide while in college, he’s seen first-hand the challenges seniors face when they don’t have the care they need. His experience planted the seed that led him to where he is today – providing compassionate, professional care to seniors in his community. He said, “I chose A Place At Home because of their core values of C.A.R.E. – Compassionate, Accountable, Respectful, and Ethical – aligning with my own values.”

Providing personalized care for seniors

When you call A Place At Home – West Chester, you can expect the following:

  • Needs Assessment – We’ll discuss and work with you to learn your concerns, needs, and goals. We’ll make sure you know about any financial benefits available to help offset the cost of care.
  • Personalized Care Plan – We partner with you, your family, and anyone else on your support team to develop a personalized care plan to serve your needs. 
  • Matched with Caregivers – We’ll choose the most qualified, appropriate caregivers based on your care needs and ensure they’re a good match for you and your lifestyle. The level of care they can provide is important, and so is your comfort level with them.
  • Care Monitoring – We’ll receive feedback from your care team to manage any changes in your condition that need to be addressed. You and your family can access that information at any time via our online portal. 

Partnering with seniors and their families

A Place At Home – West Chester will ensure that seniors are well cared for as a true partner with them, their families, and their healthcare team:

  • In-Home Senior Care – Helping seniors live safe, independent lives in their own homes through a wide range of custom in-home care services. Care is directed by a plan created by a qualified professional and delivered by a compassionate team of caregivers.
  • Care Coordination Services – Helping families successfully navigate the often complex healthcare system. Together with seniors and their families, A Place At Home will provide recommendations, referrals, and collaborate with all providers. This includes attending doctor’s appointments, performing household safety assessments, managing medication, and more. A Place At Home serves as both a liaison and an advocate. This ensures that seniors receive the highest level of care.
  • Senior Living Alternatives – If at some point you decide you need to move into a senior living community, A Place At Home is here to help. The legwork is done, simplifying the process while supplying reliable information.
  • Staffing Services – A Place At Home can help provide senior living communities with CNA/CMA staffing.

Getting in touch

To learn more about A Place At Home – West Chester, visit their website. Whether you’re a senior who needs care, a family member, a caregiver, a senior care center that needs staffing assistance, or a potential franchise owner, we’d love to hear from you!

Jerome Philips Awarded Franchisee of the Year by IFA

Jerome Philips IFA Franchisee of the Year

The International Franchise Association (IFA) named Jerome Philips of A Place At Home – South Portland as Franchisee of the Year. Philips was honored at IFA’s 62nd Annual Convention in San Diego, California, for being an outstanding franchise establishment owner-operator.

“Franchisee of the Year Awards are the highest honors presented to individual franchisees,” said Matthew Haller, President and CEO of the International Franchise Association. “These local business owners, like Jerome, represent some of the best entrepreneurs in the country. We are proud to recognize his contributions to his community, his employees, and all those he serves.” 

The Franchisee of the Year Award recognizes leading franchisees who exemplify at least one of IFA’s “Open for Opportunity” core pillars: Community, Workforce, Diversity, Equity, and Inclusion, and Veterans. 

Philips Committed to Change

Philips is passionate about keeping seniors in their homes longer, with a better quality of life. That mission means providing his clients with safe and effective care and ensuring that his caregivers have a safe and inclusive environment with which to provide that service. 

Over the years, Portland has struggled with racial and cultural disparity within its local healthcare system. This has made providing safe and quality care difficult. In the past, clients and other customers have had the option to say they don’t want care provided by someone with an accent or from a particular ethnic background. And healthcare agencies have had the option of accommodating those requests. 

Jerome’s stance on these issues goes beyond how he operates A Place At Home. He’s committed to seeing a change from a higher level. He partnered with the Oregon Healthcare Association (OHCA). Together, they’ve advocated for their caregivers. They’ve had discussions with legislators at a state-level expressing their concerns. “We’re talking to them and giving them very real stories. They really don’t understand what it’s like for our employees.” He is working to break down roadblocks and navigate barriers to lift up the people in his community. Read the complete story here.

Beyond advocating for inclusion, Jerome is the first owner to add an additional office strictly for training his caregivers. His commitment to providing compassionate care with passionate professionals won him Home Care Pulse’s Top Client and Top Caregiver Satisfaction awards. He is passionate about improving his community, building his caregivers up, and creating long-term, quality relationships. On winning the award, Jerome said, “It has been an incredible journey, and couldn’t imagine a better team to guide the ride with. This award is shared with every A Place At Home location, new and old, as they have all provided the mentorship and guidance to improve our processes on a daily basis.”

Franchising Opportunities

A recent IFA study showed that franchising helped lead U.S. economic recovery in 2021, with exceptional job and business growth across all franchising sectors. The industry on average provides higher wages, better benefits, and more leave than non-franchised businesses, as well as greater opportunities to underserved communities and aspiring entrepreneurs, according to Oxford Economics research. Franchisee of the Year recipients are examples of change-makers in the franchising world. If you are interested in learning more about an A Place At Home Franchise opportunity, complete our inquiry form.