Author: A Place At Home

Two hours can change everything.

Give a senior a little help early, and you can keep the big worries at bay.

Aging in place matters. Nearly nine out of ten adults between fifty and eighty want to stay put, but only fifteen percent have taken a hard look at adding grab bars, brighter lights, or other safety tweaks. Almost half admit the idea has barely crossed their minds. The challenge grows for solo agers: forty-eight percent say no one could help with bathing or dressing, and just nineteen percent feel sure they could afford paid support. These eye-opening facts from the University of Michigan National Poll on Healthy Aging, backed by AARP and Michigan Medicine, power our “start small, start early” caregiving playbook. 

We never set long minimum shifts. Why? Because life rarely assigns need in tidy four-hour blocks! Maybe Mom only needs someone to fix lunch and keep her company while she watches her favorite game show. Perhaps Dad wants a safe ride to his barber and a steady arm on the walk back to the porch. For families testing the waters, a marathon visit feels wasteful, even scary. Starting small spares budgets, builds trust, and lets older adults warm up to the idea of another friendly face in the house.

Mr. Manor (details changed to protect his privacy) proves the point. He swore he was “fine on his own” yet kept missing his Thursday bingo games because he no longer felt steady. We paired him with Vi for a two-hour Thursday shift: ride, game, and a quick grocery stop on the way home. Six weeks later, Mr. Manor brags that he’s the one “saving” Vi’s schedule; he refuses to cancel and won’t let his grandchildren do the driving because “Vi and I already planned our snack run.” A tiny slice of time gave him back a beloved routine and his family fresh peace of mind.

Want to see the same effect in your world? Try these steps:

1. List one or two stubborn tasks. Think meals, laundry, rides, or medication prompts, nothing grand, just the jobs that steal your sleep.

2. Pick a tiny window. Two to three consistent hours work best. Seniors adjust faster when the visit feels predictable.

3. Add personality, not just skills. We match caregivers to hobbies and humor styles as carefully as we match them to care needs. Connection keeps the visit fun.

4. Step back and watch the ripple. Relief shows up first for the senior, then for you, and finally for the whole family calendar.

Starting small today is better than waiting for a crisis tomorrow. Flexible scheduling respects both the senior budget and the senior pride. We do the right thing because the right thing always wins, every time, for every family.

So, are you ready to discover what just a couple of hours a week can do for someone you love?

At A Place At Home – North Austin, we’re passionate about providing exceptional home care that goes beyond meeting basic needs. Our mission is to build trust, foster relationships, and improve the lives of seniors and their families. That’s why we’re thrilled to announce that the community has voted us the Best Senior Care Service in the 2024 Best of Round Rock Awards!

This recognition is especially meaningful because it comes just one year after we opened our doors. Voted on by the Round Rock community, this award reflects the trust and support we’ve earned from the families we serve. It’s a testament to the hard work and dedication of our amazing team of caregivers, who make a difference in the lives of seniors every day.

 

A Milestone Worth Celebrating

For owner Stacey Eisenberg, this award is more than just a trophy—it’s a celebration of what compassionate senior care can achieve in a thriving community like Round Rock.

“We’re incredibly honored to receive this award in our very first year,” said Stacey. “From day one, our goal has been to provide seniors and their families with more than just home care. We wanted to create meaningful connections, provide peace of mind, and make every interaction count. This recognition affirms that our approach resonates with the community, and we couldn’t be more grateful.”

At A Place At Home – North Austin, we understand that quality senior care is deeply personal. Every senior has unique needs, and every family deserves a care plan tailored to their situation. Whether it’s companion care, specialized in-home support, or memory care services, we aim to create a safe, supportive environment where seniors can thrive.

 

What Sets Us Apart in Senior Care

Winning the Best Senior Care Service award is a direct result of our dedicated team of caregivers. They go above and beyond to provide compassionate, professional home care services. Whether helping with daily activities, providing emotional support, or simply being a friendly face, our caregivers strive to make every moment meaningful.

Over the past year, we’ve built strong relationships with families across Round Rock, Georgetown, Cedar Park, and beyond. We’ve had the privilege of helping seniors maintain their independence and dignity, which is at the heart of everything we do.

 

Looking Ahead for Our Home Care Agency

For Stacey and her team, this award is just the beginning.

“We’re here for the long run,” Stacey shared. “This recognition motivates us to continue innovating, improving, and delivering exceptional home care to the seniors and families we serve. We’re excited for what’s ahead and committed to making a lasting impact in our community.”

As A Place At Home – North Austin celebrates this milestone, we’re more dedicated than ever to providing trusted senior care services. We want to thank everyone who voted for us and trusted us to care for their loved ones. Your support means everything; we can’t wait to continue this journey with you.

If you or a loved one are searching for reliable home care, compassionate senior care, or professional caregivers, we’re here to help. Contact us today to learn more about how we can support your family.

Let’s continue creating meaningful connections, one family at a time.

When a loved one is discharged from the hospital or a skilled nursing facility, their recovery often requires extra support at home to ensure a safe, comfortable, and effective healing process. Families may choose to bring in home care (non-medical) or home health care (medical) services, or even a combination of both, depending on their loved one’s needs. 

Home care offers non-medical assistance such as help with daily activities, meal preparation, medication reminders, and companionship, typically provided on a flexible schedule that can range from a few hours per day to 24/7 care. This option is ideal for those who need consistent support but do not require medical interventions. 

Home health care, on the other hand, involves licensed medical professionals who manage clinical needs, such as wound care, physical therapy, and monitoring of vital signs. Often prescribed by a doctor, home health care usually involves scheduled visits of just a few hours per week, focusing on specific medical recovery goals. By integrating both types of care, families can ensure their loved ones receive comprehensive, personalized support for a more seamless and secure recovery journey.

Those most at risk for readmission after hospitalization or skilled nursing stays may benefit significantly from the additional support home care offers to help prevent setbacks and support a safe recovery.

• Older Adults with Mobility Challenges: Increased risk of falls and difficulty managing daily activities alone.
• Patients with Chronic Conditions: Conditions like heart disease, diabetes, or COPD often require consistent monitoring and management.
• Individuals Recovering from Major Surgery: Post-operative care needs, including wound management and physical support, are crucial for healing.
• Those with Cognitive Impairments: Patients with dementia or memory issues benefit from assistance with routines, medications, and safety.
• Patients with Complex Medication Regimens: Those who need help managing multiple medications to ensure adherence and prevent complications.
• Individuals Living Alone: Without regular family support, these patients may struggle to maintain a safe and stable recovery environment.

Adding home care can provide these high-risk individuals with the consistent support they need to reduce readmission risks and support a smoother recovery. In summary, in home care offers:

• Customized Recovery: Each recovery is unique. Home care adapts to individual needs, covering essentials like meal prep, medication assistance, and daily tasks.
• Safety as a Priority: Falls are a serious concern among seniors. Home caregivers help reduce these risks, offering steady support and a safe home environment.
• Promotes Faster Healing: Home care reduces the chance of hospital readmission by 40% after surgery, paving the way for a smoother recovery.

Smooth Transition Home: Day-One Support

The transition home can feel overwhelming, but home care simplifies this process with:

• Home Safety Prep: Caregivers clear pathways and make adjustments to reduce fall risks.
• Hospital Transport and Comfort: Assistance from discharge to settling in at home.
• Complication Monitoring: Observing new routines and addressing early signs of issues, creating a secure transition.

Reducing Hospital Readmissions: Prevention First

Returning to the hospital is stressful and common for 20% of seniors within 30 days of discharge. Home care helps prevent setbacks with:

• Monitoring & Medication Management: Keeping track of medications and spotting early warning signs.
• Fall Prevention Strategies: Identifying and removing hazards, and providing physical support.
• Follow up Appointments: Adding in care coordination to make sure appointments are scheduled and attended helps the healing process. Home care can help clients navigate the complexities of their medical plan. 

Holistic Support: Body, Mind, and Spirit

Healing isn’t just physical. Home care supports emotional well-being too, easing isolation and providing companionship.

• Patient Preference: 70% of patients feel more comfortable and recover better at home with caregiver support.
• Social Interaction: Caregivers engage patients in activities, conversation, and routines that enhance mental and emotional health.

Personalized, Flexible Care Plans

Care needs vary, and home care agencies offer part-time to 24/7 support, with services tailored to each patient’s unique journey.

• Adaptable Schedules: Hourly or full-time options to suit family needs.
• Specialized Plans: Including support for physical therapy, dietary management, and tailored recovery goals.

Peace of Mind for Families: Quality Time Together

Home care takes on the caregiving details, allowing families to focus on quality time rather than constant worry.

• Professional Management: Caregivers handle emergencies, daily routines, and keep families updated, making recovery less stressful for everyone.

Key Benefits at a Glance

• 40% Fewer Readmissions: A significant reduction for post-surgery patients.
• 36 Million Falls Annually: Caregivers help reduce this risk, promoting safe movement at home.
• 70% Prefer Home Recovery: Patients heal better surrounded by loved ones with the help of caregivers.

Hiring home care after a hospital stay offers compassionate, skilled support, making recovery safer, smoother, and more comfortable.

At A Place At Home – North Austin, we are beyond excited to celebrate our co-owner, Bryan Eisenberg, who was recently recognized as the Chamber Ambassador of the Month by the Round Rock Chamber of Commerce!

Bryan’s commitment to making a difference doesn’t stop at our business’s front doors. As a Chamber ambassador, he’s extending his passion for connection and support to the entire local community. Whether welcoming new businesses, fostering collaboration, or advocating for local entrepreneurs, Bryan is always focused on strengthening the Round Rock business landscape.

In a recent Ambassador Spotlight, Bryan shared how much he values building relationships that create growth for the area. We see this dedication daily in his leadership at A Place At Home – North Austin. His community work mirrors the A Place At Home mission—to provide compassionate, personalized care for families who need it most.

Being named Ambassador of the Month is no small feat, and it’s a true reflection of Bryan’s hard work and his heart for the community. His recognition is not only a proud moment for us but also a reminder of how we can all create a ripple of positive change when we support one another.

It was only a year ago that Bryan and his wife, Stacey, opened their doors to the community with a ribbon-cutting ceremony with the Round Rock Chamber. Year one was great, but we are very excited about the impact we can make on our clients, caregivers and community in this coming year and for many years to come.

At A Place At Home – North Austin, we’ve always believed that strong communities are built through kindness and collaboration. Recently, we experienced that firsthand while working with Will Williams from the Share the Will Foundation, Sertoma, Boy Scouts, and other local partners to give back to one of our very own local heroes: veteran Mr. Prue.

A Gift of Mobility for Mr. Prue

On September 21st, during the Honor Flight Austin meeting at the Lower Colorado River Authority (LCRA), Mr. Prue received a motorized wheelchair—thanks to the joint efforts of everyone involved. This wheelchair will empower him with greater mobility and independence, just in time for his Honor Flight to Washington, D.C., where he’ll join fellow veterans to visit the war memorials and honor their service.

 

 

It was a moment of pure joy, made possible by the dedication of Will Williams and the Share the Will Foundation, with support from ATX WheelChair Transport and Mobility City. Together, we made sure Mr. Prue had exactly what he needed to fully enjoy his Honor Flight and navigate his daily life with ease.

The Power of Collaboration

Will Williams has been a champion for veterans in our community through his foundation, and this collaboration shows how much can be achieved when we all come together. “Our veterans deserve everything we can give them. This wheelchair is just a small way to say thank you for their service. I’m incredibly grateful to everyone who helped make this happen for Mr. Prue,” said Williams.

 

At A Place At Home – North Austin, we’re honored to be part of initiatives like these, where we can not only care for veterans but also make a real difference in their lives. It was an absolute privilege to be part of this special day for Mr. Prue.

Preparing for Honor Flight Austin

As Mr. Prue looks ahead to his upcoming Honor Flight in October, we’re thrilled to know that his new motorized wheelchair will help him fully experience this once-in-a-lifetime trip. Supporting veterans like him is at the heart of what we do, and we’re proud to stand by his side as he embarks on this incredible journey.

 

This partnership shows the true power of community. Together, we can make an impact that goes beyond caregiving—it’s about dignity, respect, and ensuring our veterans and seniors know they are never forgotten.

Our Ongoing Commitment to Veterans

At A Place At Home – North Austin, we’re more than just a senior care provider. We’re dedicated to building meaningful relationships and creating moments that matter. Our partnership with Will Williams and the Share the Will Foundation is just one example of how we’re working to make a difference in the lives of local veterans and seniors.

 

Want to learn more about how you can get involved or support our veterans? Follow us for updates and find out how you can be part of these efforts to give back.

‘We’re not dead yet,’ Suzanne Herndon, 70, who moved to Sun City, Texas in 2021, told the UK paper DailyMail on why they chose to age in place there. Seniors can be full of life if given the right environment. The north Austin community of Georgetown, Texas, is officially the fastest-growing city in the country, partly due to its wealthy 55-and-older community called Sun City, Texas. The Wall Street Journal found Georgetown has been the top city for population growth for three years in a row. Several other high-growth areas are nearby, like Cedar Park, TX. 

Why are Sun City and Georgetown, TX, seeing that growth? Many seniors are moving to the enormous senior-planned community of Sun City because of its lively social scene, which includes community theater, game nights, fitness classes, sports teams, and so much more. They have built a community around aging in place, and even when the seniors reach a point where they can’t live on their own, countless nearby developments offer assisted living or memory care services so they can still live near the community and their friends. Sun City’s median age is 73, compared to the US average of 39.  Almost a fifth of Sun City’s residents are veterans, the WSJ found, and most served during the Korean or Vietnam wars. 

So why does this work so well for seniors? 

All homes in Sun City are designed for active adults aged 55 and over, focusing on low-maintenance living and accessibility features suitable for seniors. The homeowners’ association takes care of common area maintenance, allowing residents to enjoy their homes without the burden of a lot of property maintenance. Residents can access three world-class golf courses, state-of-the-art fitness centers, outdoor sports fields, and six resort-style swimming pools. Of course, it also offers the benefit of its proximity to Austin for activities. 

Most importantly, plenty of care resources are available for seniors in the area, including doctors who make house calls and ride services, like the newly offered nearby Round Rock Rides program. Even if you don’t live in Sun City, the north Austin area offers many advantages for seniors looking to age in place. If you are in the area and are helping a senior loved one who desires to age in place, I suggest you follow some of the tips our owner, Stacey Eisenberg, shared with the U.S. News and World Report in their recent article How to Set Up Your Home for Aging in Place. We are happy to do a free home assessment,  help you with your senior care coordination, and connect you with resources to keep your loved one aging in place.

Have you ever felt like a dried-out sponge in the summer heat? That’s exactly how many seniors feel if they don’t stay properly hydrated. Often, they don’t even know how to express it. This July, our owner, Stacey Eisenberg, is on a mission to prevent that with her “Preventing Dehydration in Seniors” classes!

Our first stop – Leander Station Senior Village in Leander and Merritt Heritage in Georgetown on July 8th. Stacey will share tips and tricks to keep our beloved seniors hydrated and healthy. She’ll cover everything from recognizing the signs of dehydration to easy ways to ensure seniors get enough fluids throughout the day.

On July 25th, Stacey will present at Bluffs Landing in Round Rock. These sessions promise to be informative and fun, with Stacey’s engaging teaching style and practical advice. She will find a way to put smiles on the seniors’ faces.

We all know hydration is crucial, especially for seniors who might not feel thirsty as often as they should. Dehydration can lead to serious health issues, but with the proper knowledge, it’s entirely preventable. Stacey’s classes will also feature electrolytes provided by Jigsaw Health to ensure everyone stays energized and balanced.

So mark your calendars and bring your questions! Whether you’re a senior, a caregiver, or just someone interested in health and wellness, these presentations are for you. Let’s work together to keep our seniors happy, healthy, and hydrated this summer! Please reach out if you would like Stacey to present to your community. 

We recently helped one of our A Place At Home – North Austin companion clients get out of a less-than-ideal senior living situation and move them to a much safer and more compassionate environment. There are many great senior living options in the Austin, Round Rock, Cedar Park, Georgetown, Leander, Hutto, and surrounding areas. Some, unfortunately, are less than great. 

Having grown up in nursing homes from the age of 3, and worked in all kinds of senior communities, from skilled nursing, rehabilitation centers, hospitals, assisted living, memory care, and even independent 55+ communities, one of the things I genuinely enjoy doing is helping families explore their senior living alternatives. It starts by knowing what questions to ask.

Recently, I was interviewed by Care.com about questions to ask staff when touring a facility. The reality is, as I mentioned in the article, the biggest issues come from families not asking enough questions. There are literally hundreds of questions that can be asked to help you find the right fit and keep your senior safe. The good news is that if you are in the North Austin area you can contact us to get a free in-home (wherever home may be) assessment and I would be happy to help you find the right place for your senior at no cost to you.

Do you have a senior who is struggling with their iPhone? 

As of their most recent update, iOS 17, Apple has introduced a simple mode to make using the iPhone more accessible for our seniors.

How to Enable iPhone’s Hidden Senior Mode:

Let’s go through a step-by-step guide to enable “Senior Mode” (Assistive Access) on an iPhone with iOS 17

Step 1: Update to iOS 17

• Make sure your iPhone is updated to iOS 17. Go to Settings > General > Software Update and update if necessary

Step 2: Open Settings

• Open the Settings app on your iPhone

Step 3: Go to Accessibility

• Scroll down and tap Accessibility

Step 4: Find Assistive Access

• Scroll down to find and tap Assistive Access
• Click Set Up Assistive Access
• Verify Your Apple ID
• Follow the Steps to Give Permission to Setup

 

Step 5: Choose View Mode

• Select either Rows or Grid icons for the home screen display
• Rows View: Displays apps in a list format
• Grid View: Displays apps in a grid format

Step 6: Manage Apps

• Under the Apps section, tap Manage Apps to choose which apps you want to be available for the senior user
• Tap on the apps you want to add (e.g., Books, News, etc.)
• You can add or remove apps as needed

Step 7: Adjust Additional Settings

• Go through other settings to customize the experience (e.g., enabling Siri)

Step 8: Start Assistive Access

• Once all settings are configured, go back to the top of the Assistive Access page
• Tap Start Assistive Access

Step 9: Set a Passcode

• Enter a passcode to lock the settings and prevent changes by mistake

Step 10: Activate Senior Mode

• After setting the passcode, Assistive Access will be activated, simplifying the iPhone’s interface for senior users

The iPhone will now be in a simplified mode tailored for seniors, making it less confusing for them to use.

 

Want More iPhone Tweaks to Make It Easier for Seniors To Use?

There are several additional step-by-step guides to make the iPhone more straightforward to use for seniors. Many people aren’t aware of all these accessibility features built into the iPhone for seniors. Most people will enable several of these before they enable the “simple mode” we showed above.

 

Enlarge Text and Display

Increase Text Size:

• Open the Settings app.
• Tap Display & Brightness.
• Tap Text Size.
• Drag the slider to make the text larger.

Enable Bold Text:

• Open the Settings app.
• Tap Display & Brightness.
• Toggle the Bold Text switch to On.

Zoom:

• Open the Settings app.
• Tap Accessibility.
• Tap Zoom.
• Toggle the Zoom switch to On.
• Double-tap with three fingers to zoom in and out.

 

Simplify Home Screen and Reduce Clutter

Create Folders or use Simple Mode as described above:

• Press and hold an app icon until it jiggles.
• Drag it over another app to create a folder.
• Name the folder something intuitive (e.g., “Games,” “News,” etc.).

Use Larger App Icons:

• Open the Settings app.
• Tap Home Screen.
• Under App Icons, choose Bigger.

 

Enable VoiceOver

Activate VoiceOver:

• Open the Settings app.
• Tap Accessibility.
• Tap VoiceOver.
• Toggle the VoiceOver switch to On.
• VoiceOver reads aloud text on the screen and provides auditory feedback for actions.

 

Customize Touch Settings

AssistiveTouch:

• Open the Settings app.
• Tap Accessibility.
• Tap Touch.
• Tap AssistiveTouch and toggle it On.
• A floating menu will appear, providing easy access to common functions.

3D & Haptic Touch:

• Open the Settings app.
• Tap Accessibility.
• Tap Touch.
• Tap 3D & Haptic Touch.
• Adjust the Touch Duration and Touch Sensitivity to suit the user’s needs.

 

Enable Hearing Enhancements

Hearing Devices:

• Open the Settings app.
• Tap Accessibility.
• Tap Hearing Devices.
• Pair and customize settings for hearing aids.

Audio Accessibility Settings:

• Open the Settings app.
• Tap Accessibility.
• Tap Audio/Visual.
• Adjust settings such as Headphone Accommodations, Mono Audio, and Phone Noise Cancellation.

 

Enable Emergency Features

Set Up Emergency SOS:

• Open the Settings app.
• Tap Emergency SOS.
• Enable Auto Call.
• Add emergency contacts under Emergency Contacts in Health.

Medical ID:

• Open the Health app.
• Tap the Medical ID tab.
• Tap Edit and enter medical details and emergency contacts.
• Ensure Show When Locked is enabled.

 

Simplify Navigation

Increase Button Shapes and Labels:

• Open the Settings app.
• Tap Accessibility.
• Tap Display & Text Size.
• Enable Button Shapes and On/Off Labels.

Reduce Motion:

• Open the Settings app.
• Tap Accessibility.
• Tap Motion.
• Enable Reduce Motion to minimize screen movement.

These guides should help make the iPhone more accessible and easier to use for seniors, enhancing their overall experience. If the iPhone is still too complicated for your senior, there are a range of other great communication options available for seniors.

Ask any of our caregivers, others who are in the senior care industry, or me, and we’ll all tell you the best part about caring for seniors is the stories. 

Sadly, many families don’t take the time to document the stories of their loved ones. We certainly have regrets about not capturing these stories from our own parents. Our kids gifted a subscription to one of these programs, which sends you questions weekly, to our co-owner Bryan for his birthday this year. 

If you want to preserve your family legacy and discover different methods of capturing your family legacy stories, you can read our article.

Our owner and senior care expert, Stacey Eisenberg, will attend this invaluable event, which is hosted by the Alzheimer’s Association: Capital of Texas Chapter and the Round Rock Public Library.

Understanding & Responding to Dementia-Related Behavior
Thursday, May 9 from 1:00 pm – 2:00 pm
Meeting Room C

Learn about some of the common triggers for behaviors associated with dementia, how to assess a person’s needs, and how to intervene effectively.

All are welcome! Please join us and share with the community!

Learn more:
https://ow.ly/k0MY50QSS9L

For seniors in Central Texas, staying hydrated is crucial, especially with a long, hot summer predicted this year. Here’s why dehydration is a significant concern for seniors in the North Austin area:

• High Temperatures: I like to say Austin has three seasons: Weird, Hot, and Hotter. The intensity of the heat causes more sweating and fluid loss. This natural cooling method isn’t as efficient in seniors, increasing dehydration risks if not carefully managed.
• Air Conditioning: While essential for staying cool, air conditioning also makes indoor air dry, potentially increasing water loss through the skin and breathing, which can lead to dehydration.
• Sun Exposure: Activities outside, like walking or gardening, expose seniors to direct sunlight, which raises body temperatures and enhances fluid loss through sweat. 
• Humidity: We often experience high humidity, which can prevent sweat from evaporating and impair cooling, further increasing the risk of dehydration.
• Outdoor Activities: Active seniors may forget to drink more fluids to compensate for increased sweating during outdoor activities in warm weather, leading to faster dehydration.

With the summer forecast to be hotter than usual here in Austin, it’s vital for seniors and their caregivers to prioritize regular fluid intake and stay aware of dehydration risks.

To learn more about hydration in seniors, understand the risks of dehydration, and implement strategies to reduce dehydration, read my blog post on SeniorKareExpert.com or contact me to present to your community. 

Join our owner, Stacey Eisenberg, as she presents on behalf of the Alzheimer’s Association Capital of Texas chapter at the Round Rock Public Library on Thursday, April 11, 2024 at 1 pm. 

All are welcome—no need to register. 

To learn more about the event visit: https://www.roundrocktexas.gov/event/dementia-conversations-driving-doctor-visits-legal-financial-planning/ 

Learn to have honest and caring conversations about common concerns when someone begins to show signs of dementia.

Are you or your senior loved one feeling isolated? Are they withdrawing socially? Are they struggling with their daily life?

Your loved one does not need to feel alone, even if you can’t be with them at all hours.

They don’t want “strangers” to care for them, and you feel guilty that you aren’t doing enough. 

What if one of your “friends” could just spend a couple of hours getting to know them? To become THEIR friend and companion?

A compassionate caregiver can be there to listen, to engage, and to do their activities with them, not for them. A professional “friend” from A Place At Home begins to feel like a family friend simply by showing up consistently for shifts as short as 2 hours. It’s perfectly fine to start off small with in-home care and companionship. 

We are A Place At Home and want to be there for you and your family. 

Before you choose any in-home care agency, make sure to understand what questions to ask, what really matters in evaluating them, and what red flags to look out for. Download our PDF guide to hiring a home care agency.