About Our at Home Care Services

A Place At Home started out of our founders’ own needs for support while navigating the uncertainty and anxiety of caring for aging loved ones. That’s why we’re so committed to providing excellent, consistent, and comprehensive at-home care to families throughout Hot Springs, including Malvern, Arkadelphia, and the surrounding communities.

Meet Our Owner

Natalie Watts

Owner

Natalie had 25 years of experience leading sales and project management teams in the telecommunications industry when she opened A Place At Home – Little Rock. She’s been a part of the Little Rock community for 30 years. While the leap from telecommunications to senior care may seem to be a big one, Natalie wanted to make a bigger impact on the community than a corporate role could provide. Since opening in 2019, she’s done just that – brought compassionate and professional care to Little Rock.

Meet the Team

Melanie McElrath

Executive Director

Melanie holds a BSN and RN degree and has been practicing as a registered nurse for more than 22 years. Throughout her career, she has worked in various clinical areas such as skilled nursing, ICU stepdown, hospice, and ambulatory surgery. Over the last 10 years, she has occupied various nursing management roles. Besides her professional work, Melanie volunteers with her son’s boy scout troop and her church community. During her leisure time, she likes spending quality time with her husband and two children, reading, and crafting.

Kenzie Martin

Office Manager – Hot Springs

Kenzie has extensive experience in customer service, spanning over 15 years. Additionally, she has worked in the medical field for over 15 years as a CNA at a senior living facility and a home health facility. Kenzie has also worked in other professions, including behavioral health as a patient care coordinator and pain management as a medical assistant. She is dedicated to maintaining a high level of accountability with caregivers to ensure families receive the best care possible. Kenzie strongly believes in hiring compassionate caregivers and providing them with top-notch training to build confidence in their interactions with clients. She values the sense of community that comes from helping those in need, and at A Place At Home – Hot Springs, they treat their clients like family during challenging times. Kenzie cherishes her family and enjoys creating lasting memories with them. She is excited about being part of the A Place At Home – Hot Springs family.

Our Philosophy

What “We Are CARE”
Means to Us

Our philosophy, “We Are CARE,” unites caregivers, owners, and staff at A Place At Home – Hot Springs. This translates into Compassionate, Accountable, Respectful, and Ethical care for each of our clients, no matter the situation.

Compassionate – We serve with sensitivity and understanding.
Accountable – We stand behind everything we do.
Respectful – We advocate for mutual trust and consideration.
Ethical – We maintain the highest standards and ethics.

We believe in building genuine connections with clients, guiding them and their families through the entire aging journey, and providing consistent at-home care services along the way. We are honored to provide CARE in your time of need and hope to give you and your family peace of mind through reliability, consistency, and kindness.

Our Caregivers

Who Are Our Caregivers?

Our staff of caregivers are the Hot Springs area’s best. Emphasizing our culture of CARE, each of them believes in providing private care for seniors at home to help them maintain independence, dignity, and quality of life. On top of providing excellent care, they are a consistent resource for guidance and support for family members during an often-overwhelming time.

Our Costs

Understanding the cost of at-home care on a large scale can be difficult, as it varies based on situation. At A Place At Home – Hot Springs, part of our commitment to CARE involves offering transparent and consistent pricing, whether you need care for just a few hours or 24/7. We always want to provide the information you need to make the best decision for yourself and your loved ones.

Connect With Our
CARE-ing Team

We know that making care decisions for yourself or your loved ones is often complicated. Our Hot Springs staff is ready to answer any questions you may have and guide you through the process of finding quality, custom at-home care services in the Hot Springs area. Reach out to talk to a member of our team today.